SAR Support for Multi-Academy Trusts
Data Access Office is a leading supplier of SAR support to multi-academy trusts (MATs) across the UK. Subject access requests are particularly time consuming for MATs due to the wider number of individuals eligible to make a subject access request:
- Current and former pupils
- Current and former staff members (both teaching and support staff)
- Parents or guardians of current or former pupils requesting information that you hold about them, the parent
- Parents or guardians of current or former pupils requesting information that you hold about the pupil.
- Volunteers at any of your schools
- School governors
Along with the legal obligation to comply with all SARs within one calendar month, schools and multi-academy trusts need to pay particular attention to ensuring their safeguarding obligations are maintained throughout the process. In short, the process is time consuming and requires a thorough knowledge of your legal requirements.
Fully-Qualified and Experienced Data Protection Officers
At Data Access Office our experienced and qualified data protection officers can handle the entire SAR process on behalf of your trust. If you prefer, we can provide expert guidance and support to your in-house named data protection officer.
From assessing the scope of the request, collating and uploading all documentation to our secure portal, managing all correspondence, and delivery of the final report, we handle it swiftly and accurately.
Where requests are broad or unclear, we advise on lawful refinements and exemptions, including:
- pausing the statutory response clock where appropriate
- assessing whether an extension is justified
- applying “manifestly excessive or unfounded” provisions when time and resource thresholds are met.
The process of what happens when a Subject Access Request is received

- Request receivedWe draft and manage the initial response, acknowledging receipt and setting the process in motion.

- Secure document collation
Relevant data is identified, collated, and securely uploaded into our online case management system.

- Expert review & scope assessment
A qualified Data Protection Officer (DPO) reviews the materials and advises on scope, exemptions, or refinement.
- Lawful extenstion of the deadline
We will extend the one month deadline in cases that are complex or when multiple requests from the same person have been received.

- Redaction & response preparation
Documents are reviewed, lawfully redacted, and prepared into a compliant response pack.

- Final delivery
The SAR is issued on your behalf with full audit trails.
✔ Deadline met
✔ Risk reduced
✔ Client reassured 😊
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